How the phone line works
The numbers on this site connect you with an independent restoration company that serves your ZIP code. Here is what that means before you call.
What happens when I call?
Your call is connected to a restoration company that serves your area. You talk with that company about what happened, what it can do and when it can get there. 404 Water Damage is not on the call and does not dispatch, price or schedule the work.
Why are there two numbers?
There is one line for water damage and one for mold, because they are often handled by different companies.
- Water damage, flooding and sewage: (404) 555-0100
- Mold: (404) 555-0102
Who am I talking to?
You are talking to the restoration company, not to 404 Water Damage. The company is independent. It sets its own prices, terms and schedule, and it is responsible for its own work, licensing and insurance.
How does 404 Water Damage get paid?
The site is paid a referral fee when a call through the line connects with a restoration company. The price of any work is set by the company you choose to hire.
What should I check before I agree to work?
Ask for a written estimate and the company's Georgia contractor license and certificate of insurance before work beyond the emergency stage begins. In Georgia, residential work over $2,500 generally requires a contractor licensed by the State Licensing Board for Residential and General Contractors (Georgia Secretary of State).
- Will you give me daily moisture readings in writing?
- What are you removing, and why can it not be dried in place?
- Do you bill my insurer directly, or do I pay and get reimbursed?
- Is the rebuild included, or is that a separate estimate?
Do I have to hire the company I am connected with?
No. You can ask questions, get an estimate and decide not to go ahead. You can also call other companies or your insurer first.
Sources
Last updated November 13, 2026.